Sales Support Specialist

Fort Mill, South Carolina 29707

Post Date: 01/31/2018 Job ID: 18113 Industry: Other Area(s)

Sales Support Specialist

R&R Forecasting to include submission to procurement as well as providing to AE's Day to Day management of customer requirements

Pricing and Custom models (custom CTO, partnering with OEM to get BOM created, added to big deal letter - includes enterprise, server & storage)

Facilitate project related pricing with OEMs and Distribution as well as assisting and coordinating hardware pricing for RFP/RFQ's Liaison between services, PMO, Client and OEMs etc to include providing notification and updates to client on product constraints, holiday impacts etc to allow client to plan accordingly

Special reporting (all reporting outside Microstrategies canned reports) General Account Management

Point of Escalation for customer and including escalating open orders as required to meet our client's quarter end deadlines and meet customer expectations Deal Registration or modification on Big Deal letters (add quantity, new product, etc) Manage project HW rollouts -- coordinate having stock on hand against rollout schedule, meeting with config team (PB) to coordinate, kickoff meeting with all factions Account specific specialized requirements Initiate onboarding process for a new customer to include account setup (ESS participation)

Assist with catalogs and expired pricing Facilitate requests on reroutes, shipping upgrades, customer inquiries Work closely with Account Executives to develop and execute on specific account sales strategies

Work closely with Solution Architects to ensure final BOM and configurations Attend all sales trainings and stay up-to-date with new product and feature launches Monitor backlog to ensure all open orders are shipped and invoiced Back-up for AE's when out of office Product transition process for client Manage clients general business inventory levels on old and new models for transition

Christopher Burke
Founder/Director of Recruiting

My name is Christopher Burke and I have been in the recruiting industry for over 19 years. I have recruited in the IT, Healthcare and Professional Services. We founded Catapult Staffing in 2013. I was the 1st employee hired and one of the founders.

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