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Inbound Sales Chat Representative

Tucson, AZ 85706

Posted: 09/04/2018 Industry: Professional Services Job Number: JN -082018-110221
Experience Requirements

0-2 years sales or customer service experience proving ability to engage with customers

Strong computer skills demonstrating effective resource navigation and tool utilization

Excellent written and verbal communication in a professional manner

Typing proficiency

Responsibilities

" Live Chat" with prospects and customers who are shopping and evaluating our offerings online

Gain a thorough understanding of the customer's small business operations, challenges and goals

Recommend the right solutions based on need across the ecosystem and reinforce the value proposition

Create an engaging and delightful experience resulting in new customer acquisition and/or ecosystem attach

Engage with multiple customers at once (frequently handling up to 3 chats at a time) with the ability to seamlessly navigate multiple tools

Consistently meet defined key performance productivity and sales metrics

Gina Williams

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