Field Service Technician II US CMPCJP00046349

Woodstock, Georgia 30189

Post Date: 05/15/2017 Job ID: 15858 Industry: Other Area(s)
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  • Documents, maintains, upgrades or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security and systems groups.
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Determines and recommends which products or services best fit the customers' needs.
  • May require an associate's degree or its equivalent.
  • Requires at least 3 to 5 years of experience in the field or in a related area.
  • Familiar with a variety of the field's concepts, practices, and procedures.
  • Relies on experience and judgment to plan and accomplish goals.
  • Performs a variety of complicated tasks.
  • Works under general supervision.
  • A certain degree of creativity and latitude is required.
  • Candidate must reside within 15 miles of zip code 30189.
  • This is a field dispatch position that requires 100% travel to client sites within a 50 miles radius of zip code 30189.
  • Field Dispatch, traveling 100%, for break/fix cases.
  • The candidate needs at least one year of experience and be Comptia A+ certified.
  • Top 2 required skills -
    • hardware break/fix experience and
    • printer repair experience.
  • Work schedule M-F -8-5, some OT and On Call. 

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