Customer Service Representative

Albuquerque, NM 87102

Posted: 08/30/2018 Industry: Professional Services Job Number: JN -032018-42670
Catapult has a client looking for a Confirmations Specialist in the Albuquerque, New Mexico area! Pay is going to be $15.58/hr and the benefits with this company are incredible! Details are listed below. APPLY TODAY!

Job Duties:

* Set up automated Medicare confirmation calls.
* Coordinate and follow up on Medicare patients to ensure shipments don't go out without a confirmation
* Call and confirm Medicare orders with customers through call system and via email
* Assist with other special projects to support company as needed
* Handle incoming phone calls from clients regarding orders & customer service issues
* Request Medicare documentation on Medicare clients
* Contacts medical facilities to obtain cultures and UAs on potential clients
* Handle appropriate follow up with patients


* Possess medical administrative skills
* Good communication skills with professionals in clinics and hospitals
* Ability to reason, problem solve, and think outside the box
* Multi-task a variety of issues


Ashley Faram

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