Texas, TX 75024
A Collector will call on customer accounts that are past due in order to collect either the funds owed or the collateral.
The account could be in a pre or post charge off status.
This individual needs to have strong sales and negotiation skills, as well as a pleasant phone demeanor.
Commercial/Retail loan collectors will be responsible for collection calls related to specific retail/commercial loans like real estate (mortgages) and other retail/commercial type loans
1- 3 years collections experience.
Ability to identify reasons customers are in collections and use that info to increase output (dollars collected).
Prior comparable CSR experience preferred.
For retail/commercial collections some knowledge of financial products required