Administrative Support Admin I_CMPCJP00049586

Edina, MN 55439

Post Date: 06/14/2018 Job ID: JN -062018-109599 Industry: IT
Looking for someone with very good phone communication skills. The primary function will be to work with customers by phone on general questions, orders, install setups, scheduling, ticket creation, tracking of setups and ticket updates etc. For IT Installs. The ticketing system is Service Now. Hours will be 8: 30 am to 5: 30 pm Monday thru Friday 40 hours per week. Skills: Commmunication Multi tasking 2 step interview process -phone screening, in personDescription: Summary: Provide high-level administrative support by conducting research, handling information requests and performing clerical functions. Education/Experience. High School Diploma or equivalent required. Entry level to 2 years experience required. Skills and Competencies: Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills. Ability to work independently and manage one's time. Ability to keep information organized and confidential. Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint. Major Job Duties and Responsibilities: Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work. Prepare invoices, reports, memos, letters, financial statements, and other documents. File and retrieve corporate documents, records, and reports. Open, sort and distribute incoming correspondence, including faxes and emails. Prepare responses to correspondence containing routing inquiries. Perform other duties as assigned.

Olga Yavtushenko

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