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Junior IT Support (Cleared and Certified)

San Diego, California

Post Date: 06/12/2017 Job ID: 16084 Industry: Technology

We are seeking multiple qualified IT Support Techs for a long-term opportunity supporting a long term Naval Contract in multiple locations throughout San Diego. No Corp to Corp or third party vendors, please.

 

IT Support Tech Responsibilities:

·         Provide desk side support to computer HW, SW, and other electronic or mechanical devices including clients, servers, legacy systems, waterfront, and pier side equipment.

·         Provide resolution of incidents that could not be resolved remotely and are transferred from the Service Desk to the site for resolution.

·         Investigate, resolve, document, and report the causes and corrective actions in the Incident Management System for all incidents assigned by the Service Desk.

·         Comply with escalation procedures and Government directed prioritization to resolve assigned incidents consistent with organization’ s Service Level Requirements.

·         Provide break fix support for contractor furnished and government owned printers.

·         Maintain and support deployable end user devices for use in an expeditionary or field environment.

 

IT Support Tech Requirements:

·         Active Top Secret or Secret or Interim clearance a must.

·         Experience supporting end users via a ticketing system (Remedy, etc.)

·         Experience working in a fast-paced environment and supporting Government or Military end users.

·         Certifications: CompTIA A+, CompTIA Network+ or CompTIA Security+.

·         Candidates must have a high school diploma and 1 plus years in IT Support.

 

About Catapult Staffing LLC:

Catapult Staffing supports clients in the areas of Engineering and IT, Professional Services, Finance, and Federal Government sectors. We are passionate about matching the right talent for our client, and being an advocate for our talent! Check out our website: www.catapultstaffing.com

We are headquartered in Dallas, TX with offices in Reston, VA and throughout the U.S.

Woon Kim
Recruiter

Woon was born in South Korea, but grew up in Philadelphia. She graduated from St. Joseph’s University with a degree in International Relations. She relocated to the DC area soon after graduating college. Woon has 10 years in full life cycle recruiting as well as sales and account management experience. Fun Facts: Traveling and Cooking are two of her favorite things to do. She loves visiting different places and experiencing the local culture and cuisine.

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