Field Service Technician I US CMPCJP00046467

San Ramon, California

Post Date: 05/18/2017 Job ID: 15892 Industry: Other Area(s)
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  • Documents, maintains, upgrades or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security and systems groups.
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Determines and recommends which products or services best fit the customers' needs.
  • May require an associate' s degree or its equivalent and entry level - 3 years of experience in the field or in a related area.
  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Works under immediate supervision.
  • Primary job functions do not typically require exercising independent judgment.
  • Typically reports to a project leader or manager.
  • San Ramon CA 94582 area for a dispatch technician.
  • Looking for immediate help with a Tuesday to Saturday 9am to 6pm work shift.
  • The position is for break/fix and project support.

Position Summary:
  • Desktop Support
  • Project support upgrading windows operating systems at various client locations.
  • Systems may be POS systems or Desktop/Laptop units.

Responsibilities:
  • Ability to upgrade OS software and transfer data if required.
  • Good communication skills
  • Must be able to follow written instructions

MINIMUM Requirements:
  • CompTia A+ Certified Preferred not required
  • Reimaging and updating O/S experience required.
  • Deskside Customer Service Support Experience
  • Reliable Transportation (This is a driving position – reimbursed accordingly)

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