Field Service Technician I US CMPCJP00046002
Catapult Staffing is partnering with a Multi-national IT Consulting Firm in New York, NY (10018) to provide a Field Service Technician I US Consultant to work in the fast-growing IT market!
In this role, you will:
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
Documents, maintains, upgrades or replaces hardware and software systems.
Supports and maintains user account information including rights, security and systems groups.
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
Determines and recommends which products or services best fit the customers' needs.
May require an associate' s degree or its equivalent and entry level - 3 years of experience in the field or in a related area.
Has knowledge of commonly-used concepts, practices, and procedures within a field.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Works under immediate supervision.
Primary job functions do not typically require exercising independent judgment.
Typically reports to a project leader or manager.
Tuesday thru Saturday
Tues-Fri - 8am-5pm
Sat - 10am-7pm.
(Work Schedule could change Wed-Sun if needed)
Overtime pay approved for any work after hours.
Competencies and Skills:
Candidate will need cell phone with hot spot capability, will use mass transit to travel between clients, reimbursed for metro cards, and provided a company laptop.
Candidate needs to have Desktop/Laptop repair experience down to a component level.
Looking for someone with prior POS and printer repair experience is a plus.
Candidates need to be self-driven, fast learners, good communicators and great team players.
Top three must haves are
1. Desktop/Laptop repair experience down to a component level,
2. break/fix experience on desktops, laptops, POS devices, and printers
3. CompTIA A+ certified.
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