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Field Service Technician I

Roanoke, Virginia

Post Date: 02/07/2017 Job ID: 14390 Industry: Other Area(s)
This position would support both Xerox office and production printing systems the Roanoke territory. Candidate must live in the Roanoke area and no further than 30 mins from Roanoke. The tech in each area would be responsible to responding to support cases and then going onsite to resolve any issues that may have been reported. This could include but not limited to replacing parts, upgrading firmware, paper jams, poor quality print, etc. They will need computer skills as well to load software or run diagnostics on the devices. Small mechanical skills a plus. There will be a lot of training provided by Xerox in. These classes will be held in various parts of the U.S. Training classes will be held once each month for the first 12 months. There will be plenty of road time traveling to and from client due to the nature of how many models a technician can support. A3 Printer Technician Job Description 1. Past Printer experience is not a must but would be a value add. 2. Computer literacy a must 3. Specialized position that will be trained by Xerox to perform job duties. 4. Solid Job History – Intense training will require candidate to be dependable. 5. Electro-mechanical experience strong quality. i.e. car/airplane mechanic, ATM Hardware support 6. Reliable transportation 7. Self-Manage * Be able to work from home * Having to maintain/manage part inventory 8. Ability to obtain Mobile Hotspot (can be expensed) 9. Good communication skills (and Responsive) 10. Dedicated to the position. We need responsible candidates for this role. High visibility. Opportunity for expanding business into other markets. Bill rate goal is 27.00 /hr **CompuCom supports Employment Equity and Diversity**

Blythe Chadim
Account Manager

Blythe is originally from the San Antonio, TX area but mostly grew up in the California Bay Area. She attended UC Davis where she majored in Neurobiology, Physiology and Behavior. Blythe began her career in medical supply sales right out of college. She transitioned to the pharmaceutical industry where she worked for almost 6 years as a sales representative. In 2015, her and her husband relocated to Charlotte where Blythe decided to try out a new career in recruiting! Fun facts: Blythe and her husband participate in the sport of Curling. She loves to travel and has a 6-year old dog named Milly!

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