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Dispatch Associate

Tulsa, Oklahoma

Post Date: 12/27/2017 Job ID: 16996 Industry: Other Area(s)

POSITION:   Dispatch

DURATION:   3 Month Contract-to-Hire

LOCATION:   Tulsa, OK

PAY:  $13/hr.

RESPONSIBILITIES:
  • Serve as a liaison between Roadside Service Drivers, Customer Service Agents, and Contractors
  • Manage assigned service calls to ensure proper routing of service vehicles
  • Facilitate service call, workload and makes decisions to reallocate resources to ensure service standards are met while providing superior customer service

MINIMUM REQUIREMENTS:
  • HS Diploma or GED
  • 1-3 months of related experience
  • 6 Months of Customer Service Experience
  • Must be familiar with Tulsa and OKC metro areas and surrounding suburbs
  • Strong telephone etiquette skills
  • Strong computer skills
  • Ability to read and use maps

SCHEDULE

Dispatch works 7 days a week from 6 a.m.-11 p.m. on rotating days.

SHIFTS OPEN

2: 30 p.m.-11 p.m.

#tuladmin

Kylee Martin
Managing Partner

Kylee is originally from a town of 3,000 people; Fairview, OK. The older of two girls, she was also a coach’s kid on the basketball team and learned to be extremely competitive at a very young age. Kylee graduated from Oklahoma State University in 2006 with a degree in Journalism/Broadcast. There, she worked alongside the basketball and football team as a media relations representative. Rather than be Erin Andrews, Kylee decided the sportscaster dream was not for her after interning, so she found herself in sales for a popular sports radio station in Oklahoma City. After a year there, and a year selling chocolate for Hershey, Kylee found herself at Aerotek. For 6 years Kylee helped grow the manufacturing division in Oklahoma City to one of the biggest divisions in the office. She was a contest winner and developed many recruiters along the way. In the past 18 months, Kylee has been working as a sales representative for Stryker Navigation. While Stryker is an amazing company, Kylee could not turn down the opportunity that lies before everyone in Catapult. Fun Facts: Kylee knows her sports--and she hates OU. On any give weekend, she can be found at a concert or anything having to do with wine or craft beer.

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