DURATION: 3 Month Contract-to-Hire
LOCATION: Tulsa, OK
- Serve as a liaison between Roadside Service Drivers, Customer Service Agents, and Contractors
- Manage assigned service calls to ensure proper routing of service vehicles
- Facilitate service call, workload and makes decisions to reallocate resources to ensure service standards are met while providing superior customer service
- HS Diploma or GED
- 1-3 months of related experience
- 6 Months of Customer Service Experience
- Must be familiar with Tulsa and OKC metro areas and surrounding suburbs
- Strong telephone etiquette skills
- Strong computer skills
- Ability to read and use maps
Dispatch works 7 days a week from 6 a.m.-11 p.m. on rotating days.
2: 30 p.m.-11 p.m.