3 month contract to hire role Lab Technical Specialist 1 : -Previous BioPharm experience preferred. -Previous experience in working with benchtops in the pharmaceutical Laboratory environment Preferred -Previous White Glove\Executive support role M-F 1st Shift position -No on-call or expected overtime. Related Experience: - Working with vendors to support software including coordination of onsite maintenance - Experience following Strict protocols related to change control when working with benchtops - Good communicator -No lifting restrictions -Ticketing system knowledge -Good understanding of change control - No Medical devices that may be interrupted by electro-magnetic instruments - Able to contribute to a Team environment as well as be a strong individual contributor - Strong hardware troubleshooting skills - AD Account experience -Benchtop computer support in BMS' s (Bristol-Myers Squibb) pharmaceutical laboratories TOP 2 required skills that candidates must have: 1.) Strong hardware and software support background 2.) Ability to learn quickly being detail oriented Replacement - Staff Aug role Contract to Hire I have not opened a req in Workday.
I received the resignation of a current Staff Aug Team member and to back-fill the position. **This is for the same LCS Resource in NJ and the req was rebuilt to get more submissions.*
Troubleshoot and assist in technical support of both instrument software installed on benchtops and connectivity between benchtop and instrument
Work closely with instrument vendors to resolve technical issues.
Work with BMS to understand the LCS imaging process, core benchtops suite and systems management tools to be utilized on all systems.
Participate in the installation, documentation and testing of upgraded instruments in both regulated and non-regulated laboratories
Deploy or update data management tools for backup and archive
Participate in projects in support of laboratory computing at the local site, collaborating with IT Staff and clients at other sites.
Desk-side support: diagnosis of hardware and software (as provided with OS distribution or additional mutual agreement)
Other: upgrades and retirement support
Remote hands as necessary. Support for specialized hardware/software to support business function.
The candidate must have prior Scientific Lab Support experience with a Pharmaceutical Company. Have experience in supporting regulated and non-regulated systems in those Labs. Understand the importance and have experience in the change control process when working with these systems