Bilingual Account Manager

Plano, Texas

Post Date: 07/31/2017 Job ID: 16468 Industry: Other Area(s)

The Bilingual  Account Manager’ s role is primarily focused on current clients. Job responsibilities include but are not limited to collecting assets for campaigns, working with internal teams, working directly with clients, executing campaigns and assisting in renewals/ identifying up-sells. It’ s absolutely critical that we deliver the highest level of customer satisfaction in order to maintain and grow our relationships.
  • Manage the client on-boarding process to ensure timely, effective and accurate campaigns are executed.
  • Conduct kickoff, post-sale and client meetings to execute campaigns.
  • Work with internal stakeholders to align around campaign execution and client requirements to deliver the highest level of customer satisfaction.
  • Voice of sales- internal ambassador/ advocate post-sale for the sales channel.
  • Manage post-sale processes including campaign execution. Incrementally improve department efficiency.
  • Quality Control of creative and campaigns focused on meeting brand guidelines.
  • Collect and deliver data/reports to clients. Manage the renewal process for campaigns.
  • Gather key insight on opportunities to help up-sell business.
  • Maintain client relationships and identify growth opportunities across the brand and/or agency.
  • Meet and exceed sales and business goals.
  • Adhere to all company standards
  • Contribute to a positive working environment
  • Account Manager position requires a bachelor’ s degree.
  • Bilingual 
  • 3+ years selling or managing accounts for North America’ s largest agencies and brands.
  • Media, digital, content, and influencer marketing experience.
  • Documented track record of success in account management.
  • Experience managing enterprise clients.
  • Comfortable working in a start-up environment.
  • Proficiency in Microsoft Office and Salesforce. Technically savvy.
  • Excellent communication skills- verbal & written.
  • Ability to meet & achieve goals in autonomous work environment.

Gina Williams

Gina went to school at the University of Rhode Island and received two Bachelors’ Degrees, one in Political Science and the other in Writing and Rhetoric. After college, Gina moved to Texas to explore the real world. She became an Operations Manager at a private school. Although her experience was great for almost 2 years, she wanted to experience a faster-pace environment. She’s very eager to learn about recruiting. She’s hardworking and can pick up on systems and processes quickly! Fun facts: Gina was born and raised on the East Coast and is a Giants fan. She enjoys trying new food, spending time with friends and family, and traveling!

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